VICTORIAN 32 COUNCIL EASYBIZ EXTENSION CONSORTIUM
EasyBiz Project Web Services Framework Specification,
Contract No. CT060718 Closing date: Wed 06 Sep 2006 - 1400 Melbourne time
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2.2 EASYBIZ FUNCTIONS AND PROCESSES
2 System Scope 11 2.1 EasyBiz System Scope 11 2.2 EasyBiz Functions and Processes - THIS WEB PAGE 14 2.3 Outside EasyBiz Scope 20 2.4 EasyBiz Context and Related Initiatives 21 2.2 EasyBiz Functions and Processes The scope of the EasyBiz system is further defined by the functions and related processes the system must support. 2.2 EasyBiz Functions & Processes 2.2.1 Manage Receipt (Lodgement) of Form 2.2.2 Manage User Profile 2.2.3 Manage EasyBiz System Table 5 lists the functions and related processes EasyBiz must support. Table 5 - EasyBiz Functions and Processes EASYBIZ FUNCTION EASYBIZ PROCESS 1 Manage Receipt of Form 1A Identify forms (responses to evaluation questions) 1B Search/browse for a form Identify council form to be submitted 1C Determine whether compliant form can be submitted (responses to determining/rule questions) 1D Download or complete form 1E Submit form 1F Submit payment 2 Manage User Profile 2A Manage profile and history of proponent and applicant 2B Manage partially completed forms (store and re-use completed forms) 3 Manage EasyBiz System 3A Manage Decision Tree (evaluation, determining and rules questions) 3B Manage Forms 3C Manage Security and Access 3D Manage Reports 3E Manage Distribution of Forms 3F Manage Distribution of Payments 2.2.1 Manage Receipt (Lodgement) of Form Figure 2 illustrates the scope of lodgement workflow that the EasyBiz system must be capable of supporting. Figure 2 - Scope of EasyBiz Lodgement Workflow The lodgement workflow must be capable of supporting small/home based businesses who visit EasyBiz for one of the following reasons: A the small/home based business does not know whether they need a permit for the activity they wish to perform and visit EasyBiz to determine what permits may be applicable; B the small/home based business knows a permit is required and visit EasyBiz to determine which permit is applicable in their case; C the small/home based business knows what permit is needed but wish to know the conditions/rules/regulations regarding the permit and visit EasyBiz to learn about the conditions to ensure they lodge a "compliant" application and; D the small/home based business knows which permit is required, which form(s) to complete, what the conditions are and just need the form to lodge; so visit EasyBiz to obtain and/or lodge the form. To achieve one of the above outcomes, through EasyBiz, a small/home based business will: a respond to a set/series of "evaluation" questions that will assess - based upon the "type of activity", "type of small/home based business" and the "location of the activity and/or small/home based business" - whether or not the small/home based business requires a permit. EasyBiz will identify the permit(s) that the small/home based business is required to obtain from a council; b respond to a set/series of "determining" questions, which will guide the small/home based business as to whether the scope or the nature of the planned activity would be approved by council; c view a set/series of "rules" which outline for the permit they need to obtain, what the conditions are that they must adhere to in order to lodge a "compliant" application eg an application that has a greater chance of being approved by council. The combination of these three "types" of interactions will lead to the small/home based business to either: 1 lodging a compliant application - all required information provided and the information is accurate; and 2 choosing not to lodge an application, or changing the nature/scope of the activity and then choosing to lodge the application EasyBiz will be capable of informing the small/home based business and the relevant council staff of any incomplete mandatory aspects of the submission of the application (i.e. supporting information or payments required but not completed as part of the submission). 2.2.2 Manage User Profile Figure 3, illustrates the scope of the "Manage User Profile" workflow that EasyBiz must support. Within the scope of the manage user profile function is: A functionality capable of enabling a proponent/applicant to create and maintain profile information; and B functionality capable of enabling the proponent/applicant to save a partially completed permit application, leave EasyBiz and then return and retrieve the partially completed application and complete the application; 2.2.3 Manage EasyBiz System Figure 4, illustrates the scope of the "Manage EasyBiz system" function. Within the scope of the Manage EasyBiz system function is: A the management of the content used to define the required permit/licence application for each Council (management of the evaluation, determining/rules based questions); B the management of the permit/licence applications/forms including fields, presentation and links to supporting content; C the management of user access to the EasyBiz system e.g. councils capable of administering their own content; D the management of transaction reports that can be created to view what transactions have been completed, what transactions have failed and what transactions are pending completion; and E the management of the distribution of the forms, payments and supporting information (the business rules which determine which council is to receive what data) RUBAC Electronic Information Management Methodology Copyright of Hamme Family Trust
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Revised: S: 13:18 Sat 2006/08/26 Syd 2089
F: 13:26 Sat 2006/08/26 Syd 2089
Who: aer
Authorised: prh
Created: 09:45 Tue 13/06/2000 Syd 2065
By: kmb
Revision: 3a4h1.002
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