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A2E TIMS Tender Ref: ICoHAULD
AAE Industry Code: I
PTC Application Code: Co
PTA Project Type: Request for Tender [RFT]
PTD Short Description: Online Services Sales
AAC Short Organisation Name: Fra - Org Eco Co-op & Dev
PTW Tender Web Address: Direct Link to Tender
PTS Submission Conditions: 
1	Tenders may not be submitted by electronic mail or by fax
PDP Tender Published Date: Mon 01 Nov '04
PPC Tender Date Code: AUK1
PTT Tender Schedule: Timetable of tender process:  
PDQ Tender Questions Date: by Mon 29 Nov 2004
L	W 2004/12/22: Tender Submission - Technical & Services requirements
K	W 2004/12/22: Tender Submission - Management Summary
J	W 2004/12/22: Tender Submission - General Information on Tender response
I	W 2004/12/22: Tender Submission - E-mail Notice 12:30 W 22 Dec 2004 Sydey Time
H	H 2004/12/16: OECD Response Other Questions - 20 
G	H 2004/12/16: OECD Response Questions C - 3 
F	H 2004/12/16: OECD Response Questions B - 8 
E	H 2004/12/16: OECD Response Questions A - 5
D	F 2004/12/10: Draft Response to Section E - Technical & Service Secifications
C	M 2004/11/29: Questions C - 3 
B	F 2004/11/19: Questions B - 8 
A	F 2004/11/12: Questions A - 5 
PDR Questions Response Date: by Mon 06 Dec 2004
PDC Submission Closing Date: Mon 13 Dec '04 on 08 Dec 2004 changed to Wed 22 Dec 2004
PDT Submission Closing Time (Local): 11:00 - Paris Time
TGB Client Reference No: OECD/ICT/EXD/PCM/PAC/PUB/04/172
PFI Further Information: Attachments No:  1
  A) pdf 601 Kb: RFT Document
The "Call for Tender" PDF file has been converted to htm.  It contains:
A	Full Index of all Sections
B	Foreword
C	Scope of the Call for Tender
D	Basic Information
E	General Conditions of the Contract
F	Technical and Service Specifications
PTE Description Details:
FULFILMENT, DISTRIBUTION AND CUSTOMER SERVICES FOR OECD PUBLICATIONS AND ONLINE SERVICES SALES
The Organisation for Economic Co-operation and Development, Procurement and Contracts Management
Division, acting on behalf of The Public Affairs and Communications Directorate's Publications
Division (referred to hereinafter as "OECD"), is issuing a Call for Tender, referred to 
hereinafter as the "Call for Tender", in English, for the Fulfilment, Distribution and Customer 
Services for OECD Publications and Online Services Sales.
The Call for Tender covers all services that may have to be performed, although clearly the 
tenderer must only reply to this Call for Tender in respect of work that he is capable of
performing within his enterprise.
The main objective is to sub-contract and to centralize, worldwide, in one hand, all fulfilment,
distribution and customer services functions such as:
A	warehousing, 
B	order processing, 
C	invoicing, 
D	picking and packaging,
E	shipping of goods, 
F	money collection and 
G	account keeping, 
H	processing of claims and 
I	producing a series of reports in order to have reliable information on
	a	sales, 
	b	customers, 
	c	stocks and 
	d	accounts. 
This entails 
A	billing,
B	accounts receivable and 
C	stock management systems for 
	1	subscriptions, 
	2	combined products (paper + electronic versions), 
	3	online-only subscription sales, 
	4	e-books, 
	5	automatic distribution and 
	4	ad hoc sales.
These fulfilment, distribution and customer service functions are currently sub-contracted.
Td
TGA The Tender Box: The Tender Box
TGB Client Reference No: OECD/ICT/EXD/PCM/PAC/PUB/04/172
TGC Tender Addressee: Véronique Le Marchand CHAMART
TGD Position: 
TGE Department:  
TGF Organisation: Fra - Organisation for Economic Co-operation and Development
TBA Room/Suite: 
TBB Floor: 
TBC Building: 
TBD Street Number: 2
TBE Street: rue André Pascal
TBF Suburb: Paris
TBG State: CEDEX 16
TBH Post code: 75775
TBI Country: France
TMW Map for Location:
TFI Further Information: 

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BRA Briefing Session Date: 
BRB Briefing Session Time:  
BRC Compulsory Attendance Y/N: 
BDR Briefing Registration Date: 
BTR Briefing Registration Time:  
BRO Number of Attendees:
BRE E-mail Address: 
BRF Briefing Contact Officer - Preferred: 
BRG Briefing Contact Officer - Family: 
BRH Business Title: 
BRI Department: 
BRJ Tel Area Code: {33}(1)
BRK Tel Number: 
BRL Fax Area Code: {33}(1)
BRM Fax Number: 
BRN Mobile: 

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BSA Room/Suite: 
BSB Floor: 
BSC Building: 
BSD Street Number: 
BSE Street: 
BSF Suburb: 
BSG State: 
BSH Post code: 
BSI Country: France
BMW Map for Location:
BFI Further Information: 

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AAB Organisation: Fra - Organisation for Economic Co-operation and Development
ABA Room/Suite: 
ABB Floor: 
ABC Building: 
ABD Street Number: 2
ABE Street: rue André Pascal
ABF Suburb: Paris
ABG State: CEDEX 16
ABH Post code: F-75775 
ABI Country: France
ABW Department Web Address: http://www.oecd.org/home/
AMW Map for Location:
AFI Further Information: 

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ADC Tel Area Code: {33}(1)
ADD Telephone No: 4524 8200
ADE Free Phone: 
ADF Fax Area Code: {33}(1)
ADG Fax Number: 
ADH Free Fax: 
ADJ Tender E-mail Addresses: Tenders E-mail Contact Link
ADW Lodgment Web Address: Tender Lodgment Web Link
GFI Further Information: 

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ACA PO Box:  
ACB Post Office: 
ACC Suburb: PARIS
ACD State: 
ACE Post code: 
ACF Country: France
ACJ Department E-mail Address: Department E-mail Link - webmaster@oecd.org
ACW Contacts Web Address: Contacts Web Link
CFI Further Information:

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PDE E-mail Address: 
PDF Documentation Officer - Preferred: 
PDG Documentation Officer - Family: 
PDH Business Title: 
PDI Department: 
PDJ Tel Area Code: {33}(1)
PDK Tel Number: 
PDL Fax Area Code: {33}(1)
PDM Fax Number: 
PDN Mobile: 
PDW Web Address: Tender Attachments
PEW Web Address: Standard Tender Documents
PLW Web Address: Legislation that may be referred to in this tender:
EFI Further Information: Attachments No: 1
  A) pdf 601 Kb: RFT Document
The "Call for Tender" PDF file has been converted to htm.  It contains:
A	Full Index of all Sections
B	Foreword
C	Scope of the Call for Tender
D	Basic Information
E	General Conditions of the Contract
F	Technical and Service Specifications
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PME E-mail Address: 
PMF Project Manager - Preferred: 
PMG Project Manager - Family: 
PMH Business Title: 
PMI Department: 
PMJ Tel Area Code: {33}(1)
PMK Tel Number: 
PML Fax Area Code: {33}(1)
PMM Fax Number: 
PMN Mobile: 
MFI Further Information: 

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PCE E-mail Address: veronique.chamart@oecd.org
PCF Contact - Preferred: Veronique
PCG Contact - Family: CHAMART
PCH Business Title: 
PCI Department: 
PCJ Tel Area Code: {33}(1)
PCK Tel Number: 
PCL Fax Area Code: {33}(1)
PCM Fax Number: 
PCN Mobile: 
NFI Further Information: 

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AAB Organisation: Fra - Organisation for Economic Co-operation and Development
LCA Room/Suite: 
LCB Floor: 
LCC Building: 
LCD Street Number: 
LCE Street: 
LCF Suburb: 
LCG State: 
LCH Post code: 
LCI Country: France
LMW Map for Location:
DFI Further Information: